Frequently asked questions

What are the opening hours of a Pro-Duo Hair & Beauty shop?                              In order to find your shop and its opening hours, click here.

I am neither a hairstylist or a beautician. Can I buy at Pro-Duo as well?
As a consumer, you are very welcome in our Hair&Beauty shops where you can buy almost all of our products. However, you will pay the retail price since we chose not to enter into competition with our professional customers who also sell our products to the end consumer.

I am a professional and wish to become a customer. How does it work?
Becoming a Pro-Duo customer is very easy. We invite you to visit your nearest Hair&Beauty shop (click here to find your nearest shop) and to apply for your professional customer ID. Of course, you will need to prove that you are indeed a professional customer by showing us a certificate or a proof that you run such a business. Upon reception of proof, you will immediately receive your professional customer ID and you can start your shopping at our special professional prices.

I wish to receive a product brochure or catalogue.
Due to the extended range of brands and products, and their continious progress we chose not to create any product brochures or catalogues. We recommend you to visit your nearest Pro-Duo shop to discover our products and promotions. Click here to find your nearest shop.

I would like to receive a price list of your products.
Pro-Duo only communicates prices in the shops. We recommend you to visit your nearest Pro-Duo shop to discover our products and promotions. Click here to find your nearest shop.

I am opening a new business soon, or I want to change to one of Pro-Duo's Brands. What can Pro-Duo mean for me?
Pro-Duo is a reliable partner and can assist you in many ways. We recommend you to make an appointment with one of our shop managers, who will make you an offer and who will glady answer all of your questions. Click here to find your nearest shop manager.